Data Protection Policy for Vaultofoaths

1. Introduction

In today’s digital entertainment landscape, video games are more than just software—they are platforms of creativity, community, and interaction. With players engaging through consoles, PCs, and cloud-based services, the responsible handling of personal data has become essential. We are fully committed to respecting your privacy and protecting your personal data throughout your gaming journey. This policy outlines how we collect, use, store, and protect your information while you enjoy our video games and associated services.

2. Purpose and Scope

This Data Protection Policy applies to all personal data collected from users who access or interact with our video game products, websites, digital services, and online communities. It governs our practices across game accounts, multiplayer environments, digital stores, cloud platforms, and promotional events. The policy applies to players, subscribers, visitors, and community members, regardless of platform or region.

3. Information We Collect

Account and Profile Data: Usernames, email addresses, profile pictures, country of residence, and language preferences.
Authentication Details: Encrypted passwords, login records, and two-factor authentication tokens if enabled.
Game-Related Data: Saved game progress, level achievements, in-game purchases, collected items, player rankings, and match histories.
Device Information: IP address, device type, operating system, screen resolution, system language, and performance metrics.
Transaction Information: Purchase history, billing address, order ID, selected payment method (excluding card details).
Communications: Messages sent via in-game chat, emails to support, or participation in forums or community discussions.
User Behavior and Analytics: Clicks, play sessions, in-game preferences, feature usage, error reports, and crash logs.
Optional Data: Social media connections, avatars, friend lists, and other public identifiers if you link third-party accounts.

We strive to collect only the minimum data required to deliver a seamless, enjoyable, and secure player experience.

4. How We Collect Data

Direct Input: When you register an account, contact support, provide feedback, or participate in in-game events.
Automated Collection: As you play our games, data is automatically gathered through internal analytics tools and logging systems.
Third-Party Integrations: Data may be shared from third-party services such as platform providers or account authentication services, if you choose to link or use them.
Community Engagement: Forums, live events, leaderboards, and multiplayer lobbies may generate player-related content and communications.

We clearly inform users of the data collection process during setup, registration, or gameplay where applicable.

5. Purpose of Processing Personal Data

To allow you to access and play the games, manage your account, save progress, and personalize your experience.
To analyze gameplay behavior, identify issues, and continuously improve the performance and design of our games.
To handle payments, subscriptions, and in-game purchases securely and efficiently.
To offer multiplayer functionality, including matchmaking, leaderboard rankings, and friend connectivity.
To provide support services, including responding to technical inquiries, refund requests, or bug reports.
To prevent and investigate cheating, fraud, and abuse of the gaming environment.
To send non-promotional notifications related to system updates, changes in terms, or user-specific issues.
To comply with legal, financial, and contractual obligations such as age verification or dispute resolution.

We only use your personal data for the purposes communicated in this policy, unless you provide explicit consent for any additional usage.

6. Legal Basis for Data Processing

Contractual Necessity: To deliver the gaming services you have agreed to use.
Consent: Where you have voluntarily agreed, such as for optional features or marketing communication.
Legitimate Interests: To develop, enhance, and protect our games and infrastructure, unless such interests are overridden by your rights.
Compliance with Legal Obligations: Including tax laws, consumer protection, and regulatory requirements.

You may withdraw consent at any time where processing is based on it, without affecting the legality of previous data use.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes described above or to comply with legal obligations. Specific retention guidelines include:

Accounts and Profiles: Stored for the duration of your active use and a reasonable period thereafter for reactivation or dispute handling.
Purchases and Financial Records: Retained in accordance with tax, financial reporting, and legal retention periods.
In-Game Data: Kept while your account is active or as necessary for analytics, development, and community integrity.
Support Interactions: Maintained temporarily to track service quality and resolve any follow-up issues.

Once the retention period expires, your data is securely deleted or anonymized.

8. Data Protection and Security Measures

Encryption protocols during transmission and data storage.
Access controls, requiring authentication for sensitive systems.
Network protections such as firewalls, intrusion detection, and DDoS mitigation.
Regular audits, updates, and vulnerability assessments.
Employee training in data privacy awareness and security practices.

Despite these precautions, no online system is completely immune to risk. We encourage players to take extra precautions, such as enabling two-factor authentication and using unique passwords.

9. Sharing and Disclosure of Personal Data

We do not sell personal data to third parties. However, we may share your data in the following circumstances:

Service Providers: Third parties that perform services such as payment processing, cloud storage, game analytics, and customer support.
Platform Partners: Console or digital store platforms that require account or purchase data for access and synchronization.
Legal or Regulatory Requests: When compelled by applicable law or court orders, or to enforce our terms and protect users.
Company Transfers: In cases of mergers, acquisitions, or other corporate restructurings, data may be transferred to new entities with continued protection.

We ensure that all third-party partners uphold confidentiality and data protection obligations through contractual agreements.

10. International Data Transfers

Some of your data may be processed or stored outside your country of residence. We ensure that such transfers are protected through mechanisms such as:

Contractual clauses ensuring data protection.
Regional data center selection based on jurisdiction.
Additional safeguards like encryption and access limitation.

You maintain your data protection rights regardless of where your data is processed.

11. Your Data Protection Rights

As a data subject, you may have the following rights depending on your location:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectify: Ask us to correct inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal data where applicable.
Right to Restrict Processing: Limit how your data is used under certain conditions.
Right to Data Portability: Receive a copy of your data in a commonly used format.
Right to Object: Challenge processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Withdraw previously given consent at any time.

You may contact us through our support channels to exercise these rights. Verification may be required to protect your account and data.

12. Children’s Data

We do not knowingly collect personal data from children below the minimum age required in their jurisdiction without verified parental consent. If such data is discovered, we will take steps to delete it immediately and prevent further collection.

13. Updates to This Policy

We may revise this Data Protection Policy periodically to reflect changes in law, technology, or our business practices. When updates occur, users will be informed via game notifications, application updates, or during login. Continued use of our services after such notification constitutes acceptance of the revised policy.

14. Contacting Us

If you have questions about how your data is handled or wish to file a complaint, please contact our data protection team using the support tools available within our games or through our official communication channels. We are dedicated to providing clear answers and ensuring your privacy rights are upheld.