Privacy Policy – Vaultofoaths

This Privacy Policy sets forth the principles and procedures under which Vaultofoaths collects, uses, discloses, and safeguards your personal information while you access, play, or interact with our video games and related services. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in accordance with applicable privacy laws. This document is intended to help you understand how we process the information you share with us and what rights you have in relation to that data.

1. Information We Collect

a. Information You Provide to Us Directly

• Full name, username, or chosen screen name
• Email address or phone number
• Password or security credentials (encrypted)
• Profile picture or avatar (if available)
• Date of birth or age category
• Participation in surveys, beta testing, contests, or user feedback programs
• Messages or interactions through our support team

You typically provide this information when registering an account, submitting inquiries, or engaging with community features.

b. Automatically Collected Information

• Device type, brand, operating system, and version
• Browser type and display resolution (for web-based games)
• IP address and approximate location
• Session timestamps, duration, and frequency
• Clickstream and usage data within the game
• In-game achievements, scores, inventory, and progression
• Game preferences, difficulty level, and control settings

This information enables us to ensure technical compatibility, resolve bugs, and optimize your overall gaming experience.

c. Purchase and Transaction Data

• Items purchased and currency used
• Billing location
• Purchase date and time
• Transaction ID (provided by app store or payment processor)

We do not collect or store full payment card information. All payments are processed securely through third-party platforms.

2. How We Use Your Information

• To register, maintain, and personalize user accounts
• To deliver the full functionality of the video game experience
• To track your in-game progress and achievements
• To process and confirm purchases and manage virtual inventories
• To provide personalized recommendations and features
• To enhance game balance and functionality through analytics
• To detect, investigate, and prevent cheating, fraud, or abusive behavior
• To troubleshoot and resolve technical or support issues
• To communicate essential information, such as game updates or account changes
• To enforce terms of service, policies, and community rules

We only use your data in ways that are aligned with your expectations and consistent with the purposes described in this Privacy Policy.

3. Legal Bases for Data Processing

• Consent: When you explicitly agree to share your data (e.g., for email newsletters).
• Contractual necessity: When processing is required to provide services you’ve requested.
• Legal obligation: When data is required to meet regulatory responsibilities.
• Legitimate interests: When processing supports business operations, such as improving gameplay or monitoring account activity, in a way that does not override your rights.

4. Sharing of Information

a. Service Providers

We work with carefully selected third-party providers to offer services that support our operations, including:

• Cloud data hosting
• Game analytics and diagnostics
• Technical support systems
• Payment processors
• Customer communication tools

These entities are obligated to handle your data securely and use it only for authorized purposes on our behalf.

b. Legal and Compliance Requirements

We may disclose your data if required by law, regulation, or legal process. This includes:

• Responding to lawful government or public authority requests
• Enforcing our agreements, rights, or terms of use
• Protecting the safety and security of users and systems

c. Business Transfers

If our company is involved in a merger, acquisition, sale, or reorganization, your data may be part of the transferred assets. In such cases, we will ensure appropriate data protection measures are in place before any transfer.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or to comply with applicable legal, accounting, or reporting requirements. The criteria used to determine data retention periods include:

• Duration of your active account
• Frequency of interaction with our services
• Legal retention obligations
• Pending support or dispute resolution matters

When the data is no longer needed, we securely delete it or anonymize it so that it can no longer be used to identify you.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

• Encryption of sensitive data during transmission
• Access controls and authentication protocols
• Regular vulnerability assessments
• Secure storage environments
• Employee training on data privacy

While we strive to protect your information, no system is entirely secure. Users are encouraged to use unique, strong passwords and report any suspicious activity promptly.

7. Your Rights

Depending on your country of residence and its applicable privacy laws, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data, under certain conditions
• Restriction: Request limitations on how your data is used
• Objection: Object to processing based on legitimate interest
• Portability: Request your data in a machine-readable format
• Withdraw Consent: Opt out of optional data processing, such as marketing communications

To exercise any of these rights, you may need to verify your identity. Contact our support team for assistance.

8. Children’s Privacy

Our video games are intended for audiences of legal gaming age. We do not knowingly collect personal data from children under the age of 13 (or the minimum age in your region) without verified parental consent. If we become aware that such information has been collected unintentionally, we will delete it without delay.

9. International Data Transfers

Your data may be stored and processed in countries outside of your home jurisdiction. When transferring data internationally, we take appropriate steps to ensure your data remains protected in accordance with applicable privacy regulations. These measures may include contractual safeguards and organizational controls.

10. Use of Cookies and Tracking Technologies

Our games and platforms may use cookies or similar tracking technologies to:

• Store user preferences
• Monitor gameplay behavior
• Identify technical issues
• Measure the effectiveness of in-game features

You can usually control cookies and tracking permissions through your device or game settings. Please note that some features may not function properly if tracking is disabled.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changes in legal, technical, or operational requirements. Updates will be clearly posted within our application or website and may be accompanied by a notification or request for renewed consent. Continued use of our services after any changes are made constitutes your acceptance of the revised terms.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact our privacy team. We will respond to your inquiry as quickly as possible and are committed to resolving any issues professionally.